5 / 2014
Hey Helene, Thanks for the update, just a few days ago I was talking
to C... and said that if I could dump the mess in Cleveland I would
consider buying more in Myrtle Beach. (mostly because of you-
you have been more than fantastic).
R. Brubaker, San Diego
I'm sending this to inform you that I will be moving July 31st 2013.
It has been a pleasure renting from you. Thanks so much.
Resident since 2/2010
11 / 29 / 2012
You are a wonderful friend. The way God put us all together was his
plan. You were one our list of best friends to share our 558 million
with but sorry we did not win.
Richard + Paulette L. PA
Expired listing four years ago.
Leased that property and just
closed on another amazing
6 / 2011
Thanks again for being an honest kind human
being! You have really helped me in this tough time
and I appreciate you more than words can say.
Thanks Julie M.
I bought my current house through the efforts of Helene LaCaille in the year 2000.
I was not an easy client--it took probably 3 months before I found a house I was willing
even to bid on. But she was a real trooper. She paid attention to what I wanted, to what
my budget allowed me to buy, and to what my reactions were to the houses she
showed me. Then she made sure my transition to my new house was trouble-free.
Thanks to Helene,
I am still in just about the perfect house for my needs.
I am proud to call Helene a friend. I have stayed in contact with her over the
subsequent years. I know she devotes the same quality of attention to the houses she
represents and the clients she serves. She is honest, ethical, and straightforward,
qualities I have seldom found in her competition. Her only flaw, if you can call it a flaw,
is that she works too hard. I recommend her to you without any hesitation.
Carolina's gain is California's loss.
San Diego, California
If the current renters ever leave Sterling Pointe,
I will definitely ask you to manage that property as
well. You have been a real joy to work with.
I like having you look after my property
Thanks so much for your help. I really feel blessed
having you manage our properties. I can sleep a
LOT easier at nights!
I am confident that you'll find a great renter quickly
for Marcliffe. We'll get through this just fine.
We also feel blessed to have you working
on our behalf.
Thanks, and have a wonderful day.
Computer Services Manager
9 / 2009
Thanks again Helene,
I feel really good about you managing our place.
6 / 2011 Helene, Thanks for being so quick in dealing with this
issue. I definitely want to continue leasing the condo after this
tenant's lease is finished. I am so glad you are managing
the condo. I think you are great!
If you ever need a reference, let me know. I think you do a terrific job
of looking out for our interests.
Thank you so much.
Sincerely, Sharon H.
8 / 2011
I wish that I could get property
managers as good as you for all
Rollie B., San Diego
8 / 2010
Good morning. It is so nice to
work with a person who is on top
of the situation !
AL T. Massachusetts
for all you do.
I am constantly
7 / 2010
Oh my God.
Thank you thank you thank you.
You are precious.
March 13, 2009
Words can't begin to express our
gratitude for all you did to help
us finally sell in SC. You're a
gem and we appreciate you and
ALL your efforts!
Please keep in touch!
T. + L. Galdos, California
11 / /2011
Everything looks great.
You're doing a great job maintaining the property.
Good job finding the right person. Just let me know
if you want me to send you some money or if you
will just subtract all the expenses from the rent. I
appreciate all that you've done.
You're doing a great job!
David S. Vermont
12 / 2011
Hello and Merry Christmas and Happy New
Year to my favorite Managing Agent. You truly
provide me with a level of confidence in this
matter that is absolutely comforting.
Mr. Stiefeld, Esq. New York
1 / 2012
Please find attached a copy of the
Thank you again for your
exceptional service and effort!
Many thanks. Ginny
5 / 2012
Helene, You do an excellent job and Deb and I
appreciate very much, your judgement is sound.
With best regards,
Elizabeth O. Napa, CA
I second Elizabeth's sentiments and appreciate
your integrity and attitude about managing our
property. You're a gem, and I'm so glad that we
found you! Thank you!
Deb O. Santa Rosa, CA
5 / 2012
You have been such a blessing
to us and were so happy to have
you as a part in such an exciting
event for us.
August 9, 2012
Good AfternoonDeb and I are very thankful that we have you
watching over us. I only wish we could do something more for you.
I tell all my friends about you and all that you have done for us. I hope
someday to be able to send you some clients. Thanks again.
Al and Deb Tower: MA
8 / 2012
Thanks for all your time, kindness,
and of course work ethic and
professionalism. We appreciate
all you do!!!
John M. NYPD
6 / 2012
Thanks for acting so quickly! You are a gem.
Deb T. V P Member Services
SM Credit Union
6 / 2012
for being so
8 / 2010
Pleasure speaking with you yesterday...if only 10 percent of the world
could have your peppy spirit and enthusiasm what a better place it
would be! Lorri is flying to S.C. in about a week with her aunt. She will
probably be reaching out to you in the next few days. I told her how you
already have prospective renters- she as well thinks your will and
dedication and spirit is second to none. She understands that it could
also take time to rent this home but is so happy with and confident in
you that there are no concerns what so ever.
John & Lori M.
May 18, 2012
Helene has been our property manager for two different properties for over three
years now. I find her to be extremely competent, professional and personable.
I trust her implicitly to manage our properties as if they were her own. She shows
great judgment, and exercises tact and diplomacy. I cannot recommend her highly
enough for her property management and real estate expertise.”
Top qualities: Great Results, Personable, High Integrity
K Bailey, Virginia. Hired 2009
August 5, 2010
Thank you Helene--
Elizabeth and I truly appreciate
you and the fact that you are so
easy to work with!
Best wishes, Deb
What would we do without you?
Ginny P. Atlanta
12 / 2012
Helene, You rock! Thank you
so much for taking care of
everything. I hated to have the
tenant wait, I truly appreciate
your work with the tenant and
wishes, Deb CA
\9 / 2011
Thank you for the breakdown and
reminder of expenditures.
I look forward to receiving the
checks. As always, thank you for
your exceptional service!
2 / 2013
I do appreciate everything you do.
I know that your heart is noble,
and you always do your best.
3 / 2013
Thanks for getting it rented so
quickly! You are amazing, and we
appreciate you very much.
K Bailey, VA
3 / 2013 Dear Helene:
My apologies for not writing this sooner Helene, but I wanted to
personally thank you for all your help over the last 4 years both as
our leasing agent and as a realtor. I sincerely look forward to
staying in touch with you as our family grows in our new home but
in the meantime I cannot overstate how much we appreciate your
honest, no nonsense approach as a leasing agent and realtor.
From start to finish and you have been by our side through every
step of the way from putting an offer on a property to signing the
We've enjoyed the teamwork too, appreciated your sometimes
passionate opinion yet your ability to agree to disagree and that you
always had our best interest to heart even if it was not what we
wanted to hear. The result was us ending up with the best possible
outcome. I look forward to the next time.
Oliver & Sarah Rouet
Purchased, The Lakes MB
3 / 2013
Well first off I'd like to thank you, you've made this
whole process simple and easy...if I had known it
would be this easy I would've looked at renting
Matt W. VA
5 / 2013
Thank you so much for those
beautiful roses! You are such a
wonderful person and great
Realtor :) We're so blessed to
have fallen into your hands!!
Please let us know if you need
Sincerly, Mr. Mrs. H. Pharm. D.
4 / 2013
Helene, I wanted to Thank You
for everything you did to help me
with the purchase of my new
home. There was at one time I
had decided to give up on this
house and have you locate me
another one due to the difficulty
with the appraisal. You worked
"your magic:, and the problem
was solved in hours instead of
days. You are the best!
Love, Lynda N.
(past tenant, sold her new house)
5 / 2013
Glad to hear that everything is
going well in MB and that
housing prices are starting to
rise. We are not interested in
selling (why would we when we
have YOU) but it would be
interesting to see the current
J. G. Porter, NC
8 / 2012
You are way too kind, Helene.
Thanks so much for all you do.
I know I say this, but I really mean
it: We appreciate you very much.
Have a fabulous day.
K Bailey, Virginia
5 / 2013 Helene,
Dan and I have been very pleased with everything you've done on our
behalf. I guess I trust you so completely that I don't think much about
the properties at all. I know you have us protected and covered, so I
don't think about it. I trust you more than some of my family members,
so that should tell you something.
We have complete confidence in you. I have agreed 100% with all of
the decisions made with all of our properties. You are more to me
than a property manager. I consider you a friend. Thank you for putting
up with me and taking such good care of us.
Take care, D.B, VA
(Never met in person, have been manager 5 years.)
7 / 2013
Helene, Thank you for your diligence in the
matter, I was not even aware that I had the
storage unit. You are great. Thank you for the
raise, and make sure that you take care of
yourself. Thanks again,
George A. S, P.E., President
Engineering & Environmental Consultants, Inc.
5 / 2013 Hi Helene,
Elizabeth and I are thrilled to hear that our tenant wants to renew and happy to keep the rent the same.
Thanks for the reminder, Elizabeth is on top of the home warranty--it's not due for renewal, yet. Thanks
again for all that you do--I never worry about how things are going, as I know you've got it "under
Best wishes, Deb
I am an out-of-state investor so I need a property manager that I can
trust and that will maintain my property as if it were their own. Helene
at Full Sail Real Estate has done that for me!
I purchased a house in December of 2005 at which time I hired
another management company. The property sat vacant for three
months until a resident was finally obtained in March of 2006.
By August of 2008! I asked, “Why is there so much damage to this
house?”. The response I received was "that it was now an older
house". Older house! It was a new house and had only been
occupied for 2 ½ years. That's not old I responded, that's a lack of
maintenance and poor management I responded. With the inability
to lease the property in a timely manner and not taking action
immediately once rent was past due, I only received rent 5 months in
a 12 month period. Compound that with the 4,500 rehab costs to
replace the carpet and paint from poor tenant selection, well,
it was a miserable experience.
I asked Helene at Full Sail Real Estate if she would take over the
property for me. I was amazed when she told me that she personally
supervised and even rolled up her sleeves to clean up the mess. She
didn't want me to have any more down time and her goal was to rehab
and get tenants in place before months end. She also researched the
best deal for all new flooring and installation. Now my 2 ½ year old
house looks and has been rehabbed to new. I also receive my rent
checks on time. No more 3 months of no rent with tenants destroying
my property. I have peace of mind with her.
If you care about your property, want it maintained and professionally
managed, choose Helene. I’m very happy with her general real estate
knowledge and ability to run a tight ship; she does maintain my
properties as if they were her own.
Another item that was above and beyond the “call of duty”, that NO
other management company would have done. Helene went to an
HOA meeting on my behalf. We had a problem with the Owner’s
Association and the enforcement of rules. When you are out of state
you don’t have much recourse, so you just have to pay the fines.
However when someone shows up at the meeting and proves that
they care about the property it makes a difference. Helene received
nothing for that, outside of a happy customer, and I saved $250 and
possibly my tenant as well!
San Diego, California
11 / 2013
Yay!! That's incredible! Thank
you so much Helene! You have
beenso great to work with!
Beyond words thankful for you!
NewSpring Church, M.B.
12 / 2013
Helene, I so appreciated your time and effort you put forward tiling the
floor in my condo. You are very professional and I am very happy that
you are concerned about my condo as I am. Thanks for all your help
and have a very pleasant holiday season......regards,
12 / 2013
Helene! Have a great holiday and thanks
for being a great landlord.
Susie and Cathy
9 / 2014
I totally appreciate EVERYTHING you've done for us.I feel lucky to have you on our side.
It's so comforting to know that you are on top of every situation.
Again, thanks for all you do.
Dennis M., New York
Owner, Prince Creek